Microsoft Teams Direct Routing

Give Microsoft Teams a voice through direct routing with a high-availability architecture and enjoy calling with ease.

Direct Routing Solutions for 

Microsoft Teams

There are many businesses that use Microsoft Teams for internal collaboration, and for this reason it can now be used as a fully cloud-based UC solution with Enterprise-grade telephony which will allow them to make and receive calls.

Get a voice for your Teams with confidence – enjoy the benefits of a highly reliable, resilient architecture with Direct Routing from Pakistan’s first Microsoft Teams Direct Routing provider with simple provisioning, enhanced call control features, and carrier-grade infrastructure for Microsoft Teams.

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Voice enablement for Microsoft Teams

Enable full Public Switched Telephone Network (PSTN) breakout to the public telephone network with Teams direct routing

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Reduce telephony bills

Lower cost alternative to Microsoft Calling Plans and allows you to maximize existing Microsoft 365 license costs

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Never miss a call

Tailored business continuity with network and number-level resilience to keep your business working.

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Agile working

Allows for flexible and remote working and enables a collaborative approach.

Microsoft Teams Call Features

Upgrade Microsoft Teams direct routing with advanced PBX Features

Use all of the Unified Communications features of Microsoft Teams such as video calling, screen sharing, group chat, instant messaging, document collaboration, and file transfer, as your main business communication tool. Whilst utilizing advanced call reporting, queue statistics, user information, and live call wallboards.


Retain your existing phone number & your CSP relationship with Microsoft.

Capstar Solutions provides you with all the tools for Microsoft Teams:

PBX functionality
Call accounting
Usage reporting
Enterprise grade security and compliance.
Multiple managed service options.
24/7 Microsoft partner customer support

Flexibility on Teams certified endpoints

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PBX Integration

If you have a PBX, no problem! We can extend the PBX functionality to individual Microsoft Teams users, so that they are always connected regardless of where they are working. Our integrations work with a wide array of PBX carriers. Don’t see yours here? If not, contact us to learn more about it.

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Curious about how Direct Routing works and how it could impact your organization’s communications? Look no further